Are you a passionate customer service rep within the luxury goods, apparel, or accessories industries? Do you pride yourself on your communication skills? We want to hear from you! Our leading luxury goods client is looking for a rockstar Customer Service Rep to join their team! You will be responsible for performing and coordinating the day to day operational activities required to maintain service excellence for established accounts while promoting high satisfaction relationships with both existing and new clientele. This individual works to ensure all functions are completed in a timely and courteous manner, including handling and routing sales inquiries, basic account management and e-commerce inventory maintenance. You will function as a liaison between customer service and other departments in the company to address customer needs. This role is responsible for providing superior customer and client service levels, especially in daily interactions with external customers and internal departments including Sales, Production, Marketing, Operations, Logistics, and Accounting.
- 1+ years of customer service experience
- Experience working with e-comm platforms such as EDI, True Commerce, Shopify or Commerce Hub
- Must have experience checking inventory and following up with sales teams!
If you feel you would be a perfect fit please send your resume to: email@example.com
For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com
If this sounds like a great fit please apply below.
Please attach your resume and/or your URL to an online portfolio to your submission.